Setting The Tone
This person remains calm when discussing difficult issues, not resorting to emotional outbursts or accusations.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person builds and sustains high levels of trust through being open, non-defensive and transparent in their interactions with others.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person constructively expresses disagreement in ways that lead to better informed discussions and decisions.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person when faced with opposing views or strong emotional outbursts from others, explores the reasons for the other person's views/feelings rather than reacting negatively or defensively.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person readily admits their mistakes, does not try and shift blame and accepts accountability for putting things right.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person treats people with dignity, fairness and respect.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
(C) 2013 Keenan James Consulting Ltd
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