Putting the customer first
This person spends time creating enduring and mutually beneficial customer relationships.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person understands what is important to their customers, how they measure successful projects and what helps them achieve this.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person encourages regular reviews with customers during and post projects to understand what is going well and what could be done better or differently.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
This person invests in creating multiple connections with our customers, encouraging all staff to talk to customers, attend networking events and share insights and learnings.
Strongly Disagree
Disagree
Tend to Disagree
Tend to Agree
Agree
Strongly Agree
NA
Comments
What does this person do well in 'putting the customer first'?
What could this person improve in 'putting the customer first'?
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